What we collect, and what we do not.

What we collect

Only what you hand us.

There are no accounts on this site. You can browse the whole catalog without telling us anything. We only have information about you if you sent it — by ordering, by asking for a quote, or by joining a list.

If you order

Your name, shipping address, email and payment details go to Square, which runs the checkout. Card numbers never touch this website’s server. We receive the order, the address and your email so we can build and ship it.

If you request a quote

Whatever you type into the commissions or configurator form — name, email, company, quantity, height, colors, deadline and your notes — plus any artwork you attach.

If you join a drop list

Your email, optionally your name, and which height interested you. Used for that one announcement and nothing else.

Automatically

Your IP address is recorded with each form submission, which is how we blunt spam and abuse. Our host keeps standard server logs.

If you are on our mailing list

Mailchimp, which runs our email, loads a small script on every page. It records which pages are visited in a browser that has previously followed a link from one of our emails or signed up through a form here, so a newsletter can follow up on something you looked at. It sets its own cookie and browser storage to do that — listed below — and it looks your rough location up by IP through Intuit, Mailchimp’s parent company. It does not read anything you type.

Who else sees it

Three companies, no advertisers.

Running a shop means other services touch some of your information. These are all of them.

Square

Payments and checkout. They receive your name, address, email and payment details, and handle them under their own privacy policy. We never see your card number.

Google Analytics

Anonymous usage measurement — which pages are visited, roughly where from, on what kind of device. It sets its own cookies. We use it to see what people look at, not to identify anyone.

Mailchimp (Intuit)

Our email marketing. If you join a list, they hold your email address and whatever you gave with it, plus the page-view history described above, under their own privacy policy. Their script runs on every page of this site.

Hostinger

Our web host. They store the site and its server logs.

Nobody else

We do not sell, rent or trade your information, and no advertising network buys space or places pixels here. The tracking that does exist is Google Analytics and Mailchimp, both named above, both used for our own measurement and our own email. The Instagram link in the footer is an ordinary link — nothing is embedded and nothing is tracked until you click it.